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Transfer points

2024.09.07 11:12
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I just got a new phone. How can I transfer my points to this phone?

 

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Comments 13
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    Eric Etienne
    Contact support. I wouldn't do any other steps but follow the  instructions from the support team. 
Just to be on the safe side.
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      Kathy Wild
      Author
      Ty!
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      Kathy Wild
      Author
      Eric where can I find support email link?
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      Eric Etienne
      Starting at the Home page tap the three horizontal black stripes at the top left corner.When the slide page comes out, tap the gear icon at the top right corner. Scan your eyes down the page to the Support section, tap Contact Us; you should get the option to select email.
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    Ruby Kleva
    Haven't done it yet but curious if you could be able to.
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      Kathy Wild
      Author
      I sure hope so 
  • Profile Image
    LumiTuri
    Please let us know if you are able to do that.#42.
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    Christ 
    5- try to find customer service see if they can handle it
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    Sarah
    26. Does logging back into your old account not work? If not, contact support most likely. 
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    RainbowKid
    101. If you have a new phone number, you have to start over. If it's the same number, login to your old account on your new phone.
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      Kathy Wild
      Author
      Same# but points didn't transfer
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      RainbowKid
      Don't know. It worked for me 2 weeks ago.
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    Nitin
    3. I think you can install app and login with same Credentials