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Can’t exchage my points to reward

2025.01.28 14:24
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포인트 4000 넘게 모아서 리워드로 바꾸려는데, 폰인증을 하라고 해서 했더니, 계속 verify 된 번호라고 뜨면서 다음페이지로 넘어가지 않아요. 왜 그런거예요 ?

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  • Profile Image
    Samantha Bovee
    You can try closing the app and trying again. Unfortunately there have been other users stating that problem too. 
    • Profile Image
      YOUNJAE PARK
      Author
      I tried multiple times and even removed the app and re-downloaded, but still not working. It's time to stop using this app.
    • Profile Image
      Samantha Bovee
      I know cashwalk basically shut down the Europeans from using this app. I'm not sure on Korea (I saw your first message was in korean) but I havent seen many other Asian posts lately so I'm guessing they are probably shutting down Asia as well 
    • Profile Image
      YOUNJAE PARK
      Author
      I'm living in Canada. I guess you are right. They must be planning to shut down the system in all contries except Asia
    • Profile Image
      Samantha Bovee
      As far as I know Canada and USA are both doing well for Android users but I think that Apple users have been experiencing problems lately
  • Profile Image
    YOUNJAE PARK
    Author
    I emailed customer service. They fixed it. Apparently I was using two accounts with Google and Apple. So they deleted my old one and it works fine now. 
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    Dizzy Martin
    I am having the same problem now trying to redeem a gift card but I keep getting an error message
    • Profile Image
      YOUNJAE PARK
      Author
      Contact to customer service. You might be using second account and it could interfere your redeeming process.