This app was great until it wasn't

I've been getting the error below for weeks.  The contact us has been useless. 

 

I NEED HELP

 

Cashwalk is available only in the service county. Contact support for helo.

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    Protoman Blues
    When contacting them you kind of have to be aggressive and forward the same message to them a few hours later. They've responded that way before which sucks but it works