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Just redeemed 4000 points for 5 bucks Starbucks card but didn’t work out.

2024.04.19 09:23
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I added gift card but it said it's 0 dollar balance.

I left an email to the customer centre 

But not sure if they would answer me back this time  not like before they didn't.

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Comments 7
  • Profile Image
    RainbowKid
    33. Did you get a code to redeem the card?
    • Profile Image
      허똥똥
      Author
      Yes I got the number to redeem the card and got the barcode number with security code of Starbucks. The card is shown in my Starbucks app but with zero dollar balance :(
    • Profile Image
      RainbowKid
      That sucks. I don't know why it did that. Hopefully customer service will solve the problem.
  • Profile Image
    Sara
    That's concerning since it sounds like the gift card itself wasn't loaded. I hope Cashwalk gets back to you soon!
  • Profile Image
    Christine Caraang
    Maybe you can try to re-start again by clicking on the link
  • Profile Image
    joejoe
    Maybe the Balance wad stolen  by some hackers
  • Profile Image
    Richard
    Let us know how you make out with Support.