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i cannot redeem any gift card considering i have 10,000 plus coins

2024.08.25 02:39
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please help..

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  • Profile Image
    Vicki Kieu
    you can't verified your account or are you getting some kind of message? 
    • Profile Image
      vanessa de ocampo
      Author
      it says i need to get at least 500 coins by walking.. its going to be my first time redeeming.. but everything says the same thing on every gift card
    • Profile Image
      Vicki Kieu
      Are your coins from walking? Like in the daily 10k?? They are really weird about that.. E-mail customer support.. take a picture of your total coins and attached it to your email. They don't answer anything on this chat feeds.
    • Profile Image
      vanessa de ocampo
      Author
      Thank you
  • Profile Image
    Tiffany Bracy
    You will need to get ahold of customer support or try to send them an email. I'm pretty sure that they could try to fix the issue or maybe try to restart the app and then lock back out