Can't redeem point in canada

I'm trying to redeem points, but got a message, "your phone number has been verified. " is anyway ti fix it? Many thanks.

 

 

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    Samantha Bovee
    Did you put in the verification code and then get that message
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    Jimmy Chung
    Author
    I got the message " your phone number has been verified". The code has never been sent out to me.