Not getting coins

Y am I not getting any coins it stopped working 3 to 4 weeks ago and  I walked up to 14000 a day and didn't get 1 coin

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Comments 8
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    Jeff Mcglinchey
    Wtf it's not counting up my steps 
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    Jeff Mcglinchey
    Wtf it's not counting up my steps 
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    yun sujin
    Me too
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    Giovanni M
    Same for me from few days.
    What's happening?
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    Alex Moore
    Same, with the coin increase now to get a gift card, and for the past week I haven't been able to collect coins... Hmmm sounds sus.. 
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    Deirdre Irwin
    I had the same issue, the only way to collect your coins now is to manually collect them with the lock screen enabled. I thought I could just turn it on after I did the steps, but it doesn't work that way. It needs to be enabled on the lock screen at all times for the coins to add up while you're walking
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    Sylvie L
    Did you click on the box of coins to collect them before midnight?? 
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    Carlos
    click on the chest button to get coins