Missing gift card

I redeemed my gift card on August 22nd and it's still pending. Emailed support and no response. It won't let me redeem another gift card either or anything. 

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    Ruby Kleva
    It happened to a lot of cashwalkers here including me. It took 6 days to get my giftcard. Then a few days ago i redeemed another giftcard, i got it instantly. So no worries.
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      Diego Lopez
      Author
      Thank you! I hope it gets resolved soon. I was about to delete the app, because support doesn't even respond.
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      Ruby Kleva
      You can't be able to redeem another giftcard until you have a pending one. So, just be patient. It's just probably the update of a new version of the app. Cashwalk should notify everyone whats going on so that we won't be clueless about it.
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    Christine Caraang
    So sorry to hear this. It does takes time for customer support to get back at you. Don't give up