Points reset

My points did not reset at midnight. They still have not reset. Any suggestions because I am not able to collect any more coins until it resets. Anyone else having t his problem?

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Comments 13
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    Miranda Allen
    I'm seeing the same thing. 
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      Mary Duncan
      Author
      Any suggestion because I powered my phone off and turned it back on , still didn't reset.
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    Amy Heesch
    I am having the same problem.
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    Russell Benson
    Mine too....  How do u reset them?
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    Gabry
    A volte capita prova a riavviare il telefono 
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      Amy Heesch
      I restarted my phone and still nothing
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    Mary ALice Blanchard
    Me too! I did a post about it asking if anyone else, too, was having this problem. I'm glad I'm not the only one. Yes I'm still collecting steps from yesterday. It is annoying and I hope that the issue is fixed very soon.
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    Zeineb Yousif
    Same here! Restart didn't help.
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    Christy
    Force close and opening it again. Or turn your phone off and on 
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    Yong
    I also posted early this morning, 2 people commented for having the same problem. 
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    rameesha mubasher
    26. Unfortunately a lot of people are having this issue 
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    priyanka sharma
    5.try restarting your app. Some days it happens.
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    Yong
    Hello everyone, anyone having a better results? I'm suffering from the same problem with 2 others. I even reinstalled. My steps are not recognized by the system. I collected coins earned from steps into rhe coin chest. It seemed getting counts up, but in few seconds the count went back to the original state. Only thing works is daily lucky box including lottery. The app refuses to take 200 daily coins of my steps on 8/27 and 28. I don't know how many more days it will continue... Losing my interest in cashwalk.