Micol Sinelli
Ho letto di altri che hanno avuto questo problema... Però non saprei come aiutarti mi spiace
Yesterday at midnight my counter didn't reset, but everything else worked fine. Today at midnight it didn't reset again, not at 12:55 I'm at over 6000 steps.
Any ideas on how to fix this? T. I. A
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Comments 10
- Susan Ellison
Mine didn't either and I noticed after collecting my counter reset to what it was before. Losing all points. :(
- Brandi Marie
Have you rebooted your phone to see if it resets after you do? Also check the store you download apps from on your device and ensure the app doesn't need any updates. Start there. You can try going into your Settings menu and finding your app list and finding CashWalk in the list and then click on it, look for and click storage and then clear the cache for the app. Take a screenshot before you do anything else of the amount of steps you have right now so if your problem persists you can attempt to contact Cash Walk directy
- RainbowKid
Reinstall the app 🙄
- Krista garbrecht
IT WORKED!! I'm back at zero. I had already collected all the bonus coins boxes so I am done for the day. I'm happy though.
- sunjoo cho
Did you reinstall the app? I have the same issue. I removed the cache as well but no luck.
- Krista garbrecht
Sunroof, Yes I un-installed, then installed immediately after. Logged in with same email and had it up and running in about 5 mins. Lost nothing, I'm super happy about that too.
- Krista garbrecht
I think its more of an internal issue. It glitched out again. I don't want to have to uninstall & reinstall every time. We all might have to submit a ticket to get it fixed
