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Please tell me what has happened to this app

2024.09.03 08:51
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I got thrown off this app, downloaded new update, lost points. Couldn't open old app. Just looked and old app is now working WTF. No explanation. Can someone help. Was it hacked or something 

 

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    HK
    Did you reach out to the customer service?
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      Lulu Birks
      Yes several times and no reply. I can't log in via original post this is my 3rd email account as last 2 are hacked via the update 
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    MaryAnne Gildroy
    I have had problems too.  My coins at the end of the day didn't add to my total. My coins are not doubling in the daily, and 2 challenges no coins. 
They don't respond when I click on contact us.
I don't know, very frustrating. They should respond.