Contacting customer services

Aargh I finally got enough coins for a £5 voucher and now I can't redeem it. Has anyone found a way to contact customer services?!

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Comments 13
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    Jonny “SmoothJ” C
    Nope..best bet is going to your app store and complaining.
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      Samantha Bovee
      I agree here when I emailed a bunch they never responded until I gave a one star and complained on Google play
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    Connie Hui
    same here, Cs no any reply
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    Krista
    I have sent multiple emails to them about the same issue, with no reply.  If u want to give it a try, the email address is: support@cashwalk.io 
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    Allison Cooke
    If you press on the theee lines at the top left then press settings (the squiggly circle) top right you will see the option contact us. Press that you can send an email. 
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      Velda Smith
      Worth knowing thanks 
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    Doug Salomon
    Support put a post up in the Notices section about contacting them. They suggest using the app and going to: Cashwalk App > Menu > Setting> ”Contact Us“.
    
    This still only sends an email, but it does include some extra details about your phone and the app which thye might find useful.
    
    (TBH, I'm not really sure that this will be better than any other method of contacting them.)
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    Ishraq Tanvir Azad
    # 62 Please go to the settings of the app and you will find "contact us " ,hit it and you will be there
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    Kellie H
    I haven't had luck contacting them.   But I've only tried once, maybe twice.  
    
    
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    Nikki Smiton
    Author
    Thanks everyone. Have sent them a message but seems I shouldn't hold out much hope for a reply! Will give it a couple of days and then leave a review as others have suggested. Been waiting forever to get a £5 voucher and can't even get that now 🙄
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    KamiyaLee
    Not sure but I found the uk app and others then I download the uk one.
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    louise Birks
    I used to get replies from CS before the app update but now they don't care and don't reply. I left a bad review and don't think they care about that either. I think I am just going to concentrate on the better apps winwalk and macadam
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    Velda Smith
    I hope you get this sorted