Unable to redeem

I'm trying to redeem $5 reward. But "the mobil number is already verified" is appeared, and unable to receive secret code.....

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    kang lee
    Author
    I'm trying to redeem $5 reward. But "the mobil number is already verified" is appeared, and unable to receive secret code.....
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    Asifa farzana
    #98 : It is  sad ,why people having this trouble 
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    KamiyaLee
    Better to contact them by email.