¿Por qué la aplicación no me da ningún punto por mis pasos?

¿Por qué la aplicación no me da ningún punto por mis pasos? Toco el tesoro, pero no añade ninguna moneda a mi perfil.

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comentario 7
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    Jim Wattier
    Put in a work order for Support, they would be best to answer that question. 
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      Parinaz Khayeri
      Escritor
      Thanks for your response.  But how can I do that? Is there any instructions for that? I'm new here
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    Mr. E
    Open app
    Hit home icon
    Scroll down to Contact us and follow the links instructions 
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    Shea
    Errrrm there's kind of a glitch going around - 😐
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    Summer Camp
    Normally, the app works for me flawlessly! I have noticed over the last few days, some of my steps are missing. It is a really great app so hang in there!
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    HK
    That's weird! I hipe they resolve it soon!
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    Prabhakar Hegde
    Well it works on my pixel phone. My dad has a android phone from a different service provider and this app doesn't count steps at all. Also it doesn't show up on top of the screen even if he has enabled it. He needs to open the app and walk if he wants steps