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No puedo canjear mis puntos por recompensas

2025.01.28 14:24
controlar chatarra

Tengo más de 4000 puntos y quiero canjearlos por recompensas, pero al hacerlo, me pidió que verificara mi número de teléfono. Me decía que era un número verificado y no pasaba a la siguiente página. ¿Por qué?

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comentario 8
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    Samantha Bovee
    You can try closing the app and trying again. Unfortunately there have been other users stating that problem too. 
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      YOUNJAE PARK
      Escritor
      I tried multiple times and even removed the app and re-downloaded, but still not working. It's time to stop using this app.
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      Samantha Bovee
      I know cashwalk basically shut down the Europeans from using this app. I'm not sure on Korea (I saw your first message was in korean) but I havent seen many other Asian posts lately so I'm guessing they are probably shutting down Asia as well 
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      YOUNJAE PARK
      Escritor
      I'm living in Canada. I guess you are right. They must be planning to shut down the system in all contries except Asia
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      Samantha Bovee
      As far as I know Canada and USA are both doing well for Android users but I think that Apple users have been experiencing problems lately
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    YOUNJAE PARK
    Escritor
    I emailed customer service. They fixed it. Apparently I was using two accounts with Google and Apple. So they deleted my old one and it works fine now. 
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    Dizzy Martin
    I am having the same problem now trying to redeem a gift card but I keep getting an error message
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      YOUNJAE PARK
      Escritor
      Contact to customer service. You might be using second account and it could interfere your redeeming process.