¿Alguien más tiene algún problema...??

¿Alguien más tiene problemas para guardar las fotos con la marca de tiempo que tomamos para los desafíos? En concreto, en el desafío de entrenamiento en casa, hubo dos días en los que el botón de "guardar" no apareció después de tomar la foto, a pesar de intentarlo varias veces (en diferentes momentos de la noche y después de borrar la caché y las cookies). Me pregunto si solo me pasa a mí antes de escribir al soporte. Ahora estoy descalificado del desafío porque ocurrió en dos días diferentes y aún me faltan cuatro, pero solo me quedan tres. ¡Gracias de antemano por responder! 🌞💪 👟

26
0
comentario 49
  • imagen de perfil
    Garrett Gasser
    Yeah I've been having the same problem with all of the challenges unfortunately. :(
    • imagen de perfil
      Nicole A
      Escritor
      Ugh. Sorry to hear. Maybe if a lot of people write in they'll extend the challenge.
  • imagen de perfil
    priyanka sharma
    Yes I am also facing same issue on Android phone
  • imagen de perfil
    priyanka sharma
    I have emailed them. Please email them
    • imagen de perfil
      Nicole A
      Escritor
      I did several days ago (the day after I posted this), but I haven't received a response. Please let me know if you get a response if you don't mind.
    • imagen de perfil
      LumiTuri
      I am also facing that and I can't even find their support email. 
  • imagen de perfil
    Lisa Carrillo
    Same problem
    • imagen de perfil
      Nicole A
      Escritor
      I'm sorry to hear that, but thanks for responding!! If you reach out to support and get a response, please let me know if you don't mind.
  • imagen de perfil
    Alana K. Glassburn
    YES! 😔
    • imagen de perfil
      Nicole A
      Escritor
      Ugggg! I'm sorry to hear that, but thanks for responding!! If you reach out to support and get a response, please let me know if you don't mind.
  • imagen de perfil
    _ms.broken _
    Yes
  • imagen de perfil
    Coco
    Same 
  • imagen de perfil
    santosh parajuli
    yes same problem to save pic of 10 k steps walks
  • imagen de perfil
    priyanka sharma
    Did you get any response or solution
    • imagen de perfil
      Nicole A
      Escritor
      No not really. They told me to uninstall and reinstall the app, and clear cache and cookies (which I had already done with no resolution). They said if that doesn't work to take a screen recording, but my challenges are over now so I'll have to wait for a new one to start. It worked fine for me for the sky gazing challenge which I did first everyday. I wonder if it has anything to do with it. Heck IDK but it sounds like I'll have to forfeit another challenge to get the screen recording unless it's fixed by then *shrugs* I was soooo excited they brought the challenges back. It figures I can't complete due to something I have no control over - the problem is clearly on their end. Anyone else write in/hear back?
  • imagen de perfil
    A H
    I’ve been having so many issues with this app. Does it not save my challenges but it also deletes my entire day of steps
  • imagen de perfil
    Traci Fairbarn
    I am new and I did challenge 2x and can’t find the pictures I have uploaded I didn’t know if it was me or the app 
  • imagen de perfil
    Mrs. Lori M
    Same for me,also having trouble doubling coins and running the ad to get in games for the 5 extra coins.
    I did contact support, they respond after a day or two, sent a screen video of the challenge process not working. They are reviewing the issues.
    I suggest you contact them so they know how many people are being affected.
  • imagen de perfil
    Crimson Garnet
    I can't get pictures to engage at all....
  • imagen de perfil
    Jing Qin
    I am having the same issue, abdroid phone
  • imagen de perfil
    Susan Cook
    I also NEVER got my 100 coins for adding my cashwalk widget!! Several times I have not gotten my coins for other things. I downloaded the widget 7 or 8 times and none of them paid off!!
    • imagen de perfil
      Emily Matos
      Same
    • imagen de perfil
      Emily Matos
      Same
  • imagen de perfil
    Susan Cook
    My 10,000 step challenge in one day never paid off either!! Sweat coin works much better and they don’t cheat you!!! This site pays you Pennie’s!! Very cheap site!! And they take that!! Cash out is how to put money in PayPal, but they do withdraw which goes to them!!
  • imagen de perfil
    Susan Cook
    BTW I use Apple phone.
  • imagen de perfil
    PJ W
    Same for 10k steps challenge. Won’t allow me to save said already uploaded for the day but not logged in calendar.
  • imagen de perfil
    priyanka sharma
    They are asking to create video and share with them. So that they can understand the issue and fix. Let's all record video and email them. Then only the issue will be resolved
  • imagen de perfil
    Beatrice Spence
    i didn’t use my girt card and now it says i don’t have enough points to get it 😡