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No se pudieron canjear las recompensas

2024.09.20 09:49
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Estoy tratando de canjear mi recompensa, es frustrante, cada vez que lo intento aparece en mi pantalla que dice "Tengo que verificar mi cuenta"; cuando lo hago, me indica que este número está verificado.

Si está verificado porque no me deja canjear mi recompensa.

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comentario 5
  • imagen de perfil
    -Minjung
    I had same problem yesterday but I can get today morning. 
  • imagen de perfil
    Debbie Thomas
    We're assuming you hit redeem a second time to actually get it to acquire the gift card? I know some people have been having processing, which is that second redeem press, issues. Contact support if it doesnt.
    • imagen de perfil
      Judith Cinco
      Escritor
      Thanks for the information. Any chance you have their support service number?
  • imagen de perfil
    KiKi
    I also emailed them but no reply. 🤔
    • imagen de perfil
      Judith Cinco
      Escritor
      That's kind frustrating- I am looking forward to claim my second gift card but na It doesn't allow me.😔