Problema al retirar puntos

Queridos...

 

Tengo un problema al retirar mis puntos a través del programa. Llevo un tiempo esperando y el proceso no se ha completado. ¿Cuál es la causa del problema?

 

Gracias

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comentario 8
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    RainbowKid
    97. You sound like a BOT 🤔
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      Tom Gerard
      Escritor
      Maybe i dont know what is the problem
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    Ruby Kleva
    Probably the update of the new cashwalk app version.
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    Vicki Kieu
    When did you redeemed your gift card? I have been seeing posts that people are waiting up to a week for it. Best to email customer support with your concerns. They don't answer anything from here..
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      Tom Gerard
      Escritor
      Dear kieu
      
      Good day
      
      I redeme my gift today and for your in information how long the gift should be redeme ? As i am already sent an email for the customer support to inquire about this case 
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      Vicki Kieu
      Not sure why but for some people they get it instantly and others ( new update version) they have to wait. I personally redeemed a gift on Tuesday and got it right away.. I see other people said up to a week.
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      Tom Gerard
      Escritor
      FYI... you dont get the new update version?
      
      Thanks for your information
      
      🫡🫡🫡
      
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      Samantha Bovee
      It seems to be mostly new /newer users who have to wait. I have not had the issue either as I've always gotten the cards instantly even last week. 
      
      The app as far as we can tell has multiple versions depending on what type of phone you have and where you live