El proceso para canjear la tarjeta de regalo dura 3 días.

Sara

I would say to contact support. Mine have always processed in seconds. 

Ruby Kleva

Took six days for mine, give it atleast a week. 

Lauren Cheung

Escritor

Do u have a support phone # or email?  Thnks

Lauren Cheung

Escritor

Do u have the support phone # or email?  Thanks

Purple

32. Maybe you can contact customer service 

Melissa Magbanua De Luna

Why it doesn't reset? And it stays at 20k? 

Hikeari

Mine get process right away. If you are still having issues on it, I would recommend contacting customer support.