Susan Hazel
I have written to support about the same problem, still haven't heard anything. Good luck!
No se puede canjear por tarjeta de regalo
2024.09.13 09:58
controlar sugerencia chatarra
Llevo semanas esperando mi tarjeta de regalo de Amazon de 5.00 y todos los días dice "en proceso". Hoy intenté cobrar otra tarjeta de regalo de Amazon y no me lo permitió; decía que todavía estaba procesando mi otra tarjeta. ¿Qué pasa? Todos mis demás cobros fueron inmediatos. Por favor, infórmeme cuál es el problema y gracias de antemano. Bobbie Kussard
1
0
comentario 8
- Sea
Good luck getting that resolved!
- Bobbie Kussard
Pretty sure I'm gonna need that luck, can't figure out why they won't pay me, I've done nothing wrong.
- Susan Hazel
To contact support, from the home screen touch the icon with three lines at the top left, then touch the gear icon on the top right and one of the choices there will be to contact support. After you do that, you will see your contact in your sent items of your email. Hope this helps Bobbie, Good luck.
- Susan Hazel
Update: 5 hours ago they released my gift card (and sent me an apologetic email)! Writing to support 5 or 6 times worked! Have patience and keep trying, they may be short staffed.
- Amy Maenhout
I have not encountered this before. I'm so sorry.
