Cuenta suspendida

Mi cuenta fue suspendida después de una actualización. Hace dos meses que no recibo ayuda del soporte técnico después de enviarles un correo electrónico. No he podido canjear mis recompensas.

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comentario 7
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    Samantha Bovee
    I'm sorry that happened. I've noticed there have been quite a few accounts suspended lately. Did you happen to have a prior account? What country are you from and Apple or Android?
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      Alfonso Simental
      Escritor
      This is the only account and I'm in the US 
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      Alfonso Simental
      Escritor
      I'm usually on Android 
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      Samantha Bovee
      Are you a new user? I'm just wondering if maybe it's because your phone number was an old users phone number 
      
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      Alfonso Simental
      Escritor
      I'm not a new user I had this account since 2023 has the same number however I did recently switched wireless providers 
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      Samantha Bovee
      I don't know what the cause could be. I am sorry it happened. Cashwalk used to be such a good app but it's definitely going down hill and of course customer support rarely responds. 
      
      I know if you post a negative review to Google play that used to help I'm not sure if it's help in your case though
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    Shea
    Hmm weird