Susan Hazel
I have written to support about the same problem, still haven't heard anything. Good luck!
Impossible d'échanger contre une carte-cadeau
2024.09.13 09:58
vérifier suggestion ferraille
J'attends ma carte cadeau Amazon de 5 $ depuis des semaines et chaque jour, le message « En traitement » s'affiche. Aujourd'hui, j'ai essayé d'encaisser une autre carte cadeau Amazon, mais le message « En traitement » s'est refusé. Que se passe-t-il ? Tous mes autres retraits ont été immédiats. Veuillez m'indiquer le problème et merci d'avance. Bobbie Kussard
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- Sea
Good luck getting that resolved!
- Bobbie Kussard
Pretty sure I'm gonna need that luck, can't figure out why they won't pay me, I've done nothing wrong.
- Susan Hazel
To contact support, from the home screen touch the icon with three lines at the top left, then touch the gear icon on the top right and one of the choices there will be to contact support. After you do that, you will see your contact in your sent items of your email. Hope this helps Bobbie, Good luck.
- Susan Hazel
Update: 5 hours ago they released my gift card (and sent me an apologetic email)! Writing to support 5 or 6 times worked! Have patience and keep trying, they may be short staffed.
- Amy Maenhout
I have not encountered this before. I'm so sorry.
