Not recording properly

I was wondering why the app isn't recognizing my actual steps. I walked ove 5000 steps today so far and it's saying I only took 10000 steps

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Comments 4
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    R Calderon
    Did you mean 1000?
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      Inga Olson
      Author
      I walked over 5000 steps today and it has only recorded 1000 steps today
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    RainbowKid
    46. Your phone isn't allowing Cashwalk to run in the background. Close your other apps.
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    LumiTuri
    You can check settings in order to make sure that the correct number is recorded.#80