Bagi mereka yang tidak dapat mengatur ulang langkah penghitungannya, baca ini

Beberapa orang tampaknya mengalami masalah ini selama 2-3 hari tetapi saya baru menemukannya pagi ini.

 

Saya sudah membaca semua postingan dan komentar. Beberapa orang menyarankan untuk menghapus aplikasi dan menginstalnya kembali, jadi saya khawatir koin lama saya akan hilang.

 

Tapi karena sepertinya tidak berhasil, saya hapus saja aplikasinya dan pasang lagi, dan... wow! Ini berhasil. Koin lama saya masih ada, tapi penghitungan langkahnya sudah direset.

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komentar 15
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    hyunmi kim
    I also tried..but not working...not collecting coin ...how can I figure it out??
    • Komentar ini telah dihapus.
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    Ruby Kleva
    I reset mine yesterday just by going to my phone settings, then cleared data and cache. My old steps went back to zero but it didn't solve the whole issue. Today i'm having my steps but it's not counting 🙄🤐😕 😠
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    Edward Mince
    Cleared data and cache. Did a reinstall. Still showing my 31 k steps and my pending cash out. No help yet giving them a couple of days to get it figured out 
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    Debbie Thomas
    I'm wondering if the steps counter stopping and such is because of high step counts? I noticed the other day I happened to be over 20k and it stopped. Or if hitting that mark, even 18k or 19k, too many times is causing an issue of it freezing or not resetting. Not saying the 20k is the dead stop point but the last I hit that, a few days ago, it did stop.
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      Emily Mar
      No it's not that as I walk over 20 000 regularly..it's the app itself...I reinstalled the app & it reset the step counter & kept my history..but cashwalk didn't give me credits for my coins I earned from last night 
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      Debbie Thomas
      Okay. I don't believe you can retrieve from the previous day once it hits midnight.
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    Amy fung yee Leung
    thank you for sharing the solution 
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    A.A
    Yeah asa he hota haii normally 
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    Sara Severini
    Grazie molto interessante 
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    Sara Severini
    Ci proverò 
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    priyanka sharma
    63  thanks for sharing. Hope people will find it helpful 
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    Jeff Chen
    problem come back again next day and coins number seemed to work but actually when you reopen the app,it will be back.
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    Junburger
    Good to know
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    Junburger
    2 more to go