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2024.09.06 13:04
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Beberapa hari terakhir poin yang saya tebus hilang keesokan harinya.

Jumlah langkah macet. Setiap hari, setiap hari dalam poin, saya mencapai 6,1k atau lebih dan poin menghilang dan jumlah langkah. Tetap sama dan jangan disetel ulang pada tengah malam.

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komentar 5
  • gambar profil
    Jim Wattier
    You have to contact support in your settings. 
    • gambar profil
      Alicia Garcia
      Penulis
      I've been looking. Not sure where that's located. My settings doesn't give a Customer support option.
    • gambar profil
      Jim Wattier
      Go to your Home page. Press the 3 horizontal lines in upper left. Press the Gear icon. Go down to Contact Us. Write up support issue. 
  • gambar profil
    RainbowKid
    89. Reinstall your app
  • gambar profil
    MaryAnne Gildroy
    They did an update. You have to uninstall the app, then install again. I had the same problem. My coins didn't count for 3 days in a roll. I uninstalled, and then installed and it fixed that problem.