Come iniziare a contare i passi?

Ho appena iniziato e non raccoglie alcun passaggio né nell'app né nella schermata di blocco. Sono confuso, c'è qualcosa che devo abilitare? Se qualcuno può aiutarmi a risolvere questo problema, gliene sarei molto grato. Grazie.

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commento 9
  • immagine del profilo
    smedina76
    Maybe reinstall. Did you do the setup? It's been a couple months for me but during setup it asked me questions And then automatically added the steps. My issue is going into the app to collect the coins. You have to go in and hit collect to watch a video to collect them. I hope this helps and you have gotten it working.
    • immagine del profilo
      Julie Herman
      scrittore
      Thanks for replying it started working once I got to work. Found out I walked almost 8 miles at work that day lol. Thanks for the advice!!!
  • immagine del profilo
    smedina76
    Awesome. Great job. 
    • immagine del profilo
      Julie Herman
      scrittore
      Yeah i didn't get home in time from work last night so I missed the chance to collect all 10 boxes...kinda dissapointing. You would think when u collect them on your lock screen that would be at least 1 coing each. It's not really fair for people who work late and can't take the time to watch the videos. I wish there was an app that gave you a.point for each step. I walk anywhere between 7-12 miles and day at work. I work at a dog daycare! I knew the fur babies gave me a work out but didn't realize I took that many steps a day until downloading this app. Do you wear a smart watch? I have a cheap one but doesn't work well. Was gonna get a better one but looking for recommendations before spending the money. If you have any suggestions?
  • immagine del profilo
    smedina76
    I agree about getting the coins when hitting from the lock screen. During the day when taking a break or whatever I have tried to remember doing the boxes during the day instead of doing them all at night. It's just easier when going to bed and rewinding. I do not have a smart watch. I have this app and a Google app that does my steps. I just have to always make sure I take my phone with me or in my pocket. That's awesome you walk so much. I definitely do not. I am working on increasing my steps. What a great job. I volunteer at my local animal shelter. 
  • immagine del profilo
    Chanie Weiss
    I just realized that we have to click to collect coins ON THE LOCK SCREEN. Not by opening the app. That was not explained clearly in the tutorial video.
  • immagine del profilo
    Miguel Angel
    You have to put your phone in your pocket or it won’t count your Steps
  • immagine del profilo
    Chanie Weiss
    Have you tried clicking on the lock screen treasure chest? Took me a couple of days to figure that out, one click for each point.
  • immagine del profilo
    LaVonn Davison
    Could walk all morning get 3-5 coins. When they do start make sure clear before 12am midnight. Are you lose them.