Italiano

USA

Account sospeso

2025.01.25 03:12
controllo rottame

Il mio account è stato sospeso dopo un aggiornamento. Sono passati due mesi da quando ho contattato l'assistenza tecnica senza ricevere alcun aiuto. Non sono riuscito a riscattare i miei premi.

3
0
commento 7
  • immagine del profilo
    Samantha Bovee
    I'm sorry that happened. I've noticed there have been quite a few accounts suspended lately. Did you happen to have a prior account? What country are you from and Apple or Android?
    • immagine del profilo
      Alfonso Simental
      scrittore
      This is the only account and I'm in the US 
    • immagine del profilo
      Alfonso Simental
      scrittore
      I'm usually on Android 
    • immagine del profilo
      Samantha Bovee
      Are you a new user? I'm just wondering if maybe it's because your phone number was an old users phone number 
    • immagine del profilo
      Alfonso Simental
      scrittore
      I'm not a new user I had this account since 2023 has the same number however I did recently switched wireless providers 
    • immagine del profilo
      Samantha Bovee
      I don't know what the cause could be. I am sorry it happened. Cashwalk used to be such a good app but it's definitely going down hill and of course customer support rarely responds. 

I know if you post a negative review to Google play that used to help I'm not sure if it's help in your case though
  • immagine del profilo
    Shea
    Hmm weird