他にも問題を抱えている人はいますか...??

チャレンジで撮影したタイムスタンプ付き写真の保存に問題を抱えている方はいらっしゃいますか?具体的には、ホームワークアウトチャレンジで、写真を撮った後、何度か(夕方の異なる時間に、キャッシュとCookieをクリアした後)「保存」ボタンが表示されない日が2日間ありました。サポートに連絡する前に、私だけの問題なのか気になっています。2日間同じ問題が発生したため、チャレンジ失格となりました。まだ4日残っているのに、残り3日しかありません。ご返信ありがとうございます!🌞💪👟

26
0
コメント 49
  • プロフィール画像
    Garrett Gasser
    Yeah I've been having the same problem with all of the challenges unfortunately. :(
    • プロフィール画像
      Nicole A
      作者
      Ugh. Sorry to hear. Maybe if a lot of people write in they'll extend the challenge.
  • プロフィール画像
    priyanka sharma
    Yes I am also facing same issue on Android phone
  • プロフィール画像
    priyanka sharma
    I have emailed them. Please email them
    • プロフィール画像
      Nicole A
      作者
      I did several days ago (the day after I posted this), but I haven't received a response. Please let me know if you get a response if you don't mind.
    • プロフィール画像
      LumiTuri
      I am also facing that and I can't even find their support email. 
  • プロフィール画像
    Lisa Carrillo
    Same problem
    • プロフィール画像
      Nicole A
      作者
      I'm sorry to hear that, but thanks for responding!! If you reach out to support and get a response, please let me know if you don't mind.
  • プロフィール画像
    Alana K. Glassburn
    YES! 😔
    • プロフィール画像
      Nicole A
      作者
      Ugggg! I'm sorry to hear that, but thanks for responding!! If you reach out to support and get a response, please let me know if you don't mind.
  • プロフィール画像
    _ms.broken _
    Yes
  • プロフィール画像
    Coco
    Same 
  • プロフィール画像
    santosh parajuli
    yes same problem to save pic of 10 k steps walks
  • プロフィール画像
    priyanka sharma
    Did you get any response or solution
    • プロフィール画像
      Nicole A
      作者
      No not really. They told me to uninstall and reinstall the app, and clear cache and cookies (which I had already done with no resolution). They said if that doesn't work to take a screen recording, but my challenges are over now so I'll have to wait for a new one to start. It worked fine for me for the sky gazing challenge which I did first everyday. I wonder if it has anything to do with it. Heck IDK but it sounds like I'll have to forfeit another challenge to get the screen recording unless it's fixed by then *shrugs* I was soooo excited they brought the challenges back. It figures I can't complete due to something I have no control over - the problem is clearly on their end. Anyone else write in/hear back?
  • プロフィール画像
    A H
    I’ve been having so many issues with this app. Does it not save my challenges but it also deletes my entire day of steps
  • プロフィール画像
    Traci Fairbarn
    I am new and I did challenge 2x and can’t find the pictures I have uploaded I didn’t know if it was me or the app 
  • プロフィール画像
    Mrs. Lori M
    Same for me,also having trouble doubling coins and running the ad to get in games for the 5 extra coins.
    I did contact support, they respond after a day or two, sent a screen video of the challenge process not working. They are reviewing the issues.
    I suggest you contact them so they know how many people are being affected.
  • プロフィール画像
    Crimson Garnet
    I can't get pictures to engage at all....
  • プロフィール画像
    Jing Qin
    I am having the same issue, abdroid phone
  • プロフィール画像
    Susan Cook
    I also NEVER got my 100 coins for adding my cashwalk widget!! Several times I have not gotten my coins for other things. I downloaded the widget 7 or 8 times and none of them paid off!!
    • プロフィール画像
      Emily Matos
      Same
    • プロフィール画像
      Emily Matos
      Same
  • プロフィール画像
    Susan Cook
    My 10,000 step challenge in one day never paid off either!! Sweat coin works much better and they don’t cheat you!!! This site pays you Pennie’s!! Very cheap site!! And they take that!! Cash out is how to put money in PayPal, but they do withdraw which goes to them!!
  • プロフィール画像
    Susan Cook
    BTW I use Apple phone.
  • プロフィール画像
    PJ W
    Same for 10k steps challenge. Won’t allow me to save said already uploaded for the day but not logged in calendar.
  • プロフィール画像
    priyanka sharma
    They are asking to create video and share with them. So that they can understand the issue and fix. Let's all record video and email them. Then only the issue will be resolved
  • プロフィール画像
    Beatrice Spence
    i didn’t use my girt card and now it says i don’t have enough points to get it 😡