Susan Hazel
I have written to support about the same problem, still haven't heard anything. Good luck!
5.00ドル分のAmazonギフトカードが届くのを何週間も待っています。毎日「処理中」と表示され、今日また別のAmazonギフトカードに換金しようとしたのですが、換金できず、「別のギフトカードの処理中」と表示されました。どうなっているのでしょうか？他のギフトカードはすべて即座に換金できました。何が問題なのか教えてください。よろしくお願いします。ボビー・クサード
1
0
コメント 8
- Sea
Good luck getting that resolved!
- Bobbie Kussard
Pretty sure I'm gonna need that luck, can't figure out why they won't pay me, I've done nothing wrong.
- Susan Hazel
To contact support, from the home screen touch the icon with three lines at the top left, then touch the gear icon on the top right and one of the choices there will be to contact support. After you do that, you will see your contact in your sent items of your email. Hope this helps Bobbie, Good luck.
- Susan Hazel
Update: 5 hours ago they released my gift card (and sent me an apologetic email)! Writing to support 5 or 6 times worked! Have patience and keep trying, they may be short staffed.
- Amy Maenhout
I have not encountered this before. I'm so sorry.
