계단이 부러짐

평소처럼 단계가 재설정되지 않습니다. 이 문제를 해결할 수 있는 방법이 있을까요?

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댓글 8
  • 프로필 이미지
    Holly Williams
    I haven't paid attention if we lose the ones we collected from actually walking since they aren't resetting. I work nights and this is the 2nd after midnight it didn't reset. 
  • 프로필 이미지
    Jay
    I personally reset the app everyday - happened it twice so far...
  • 프로필 이미지
    Kashka CJ
    Steps  count has been frozen,what should I do to start a new day with new count?
    • 프로필 이미지
      Ruby Kleva
      A cashwalker helped me yesterday with this problem. If you are having android, do this:
      
      
      1. Go to your phone settings
      2. Look for the "Apps" then press it
      3. Look for cashwalk, clear data and cache
      (When I pressed my cashwalk app, I found my "clear data and cache" at the storage area).
      4. After doing that, Cashwalk will reset so make sure you know your ID and password, then log in. (No worries, you won't lose your coins in your account just your old steps).
      
    • 삭제된 댓글입니다.
  • 프로필 이미지
    Ruby Kleva
    This won't solve the whole issue of the app but atleast you can be able to participate the challenges still. A cashwalker helped me yesterday with this problem. If you are having android, do this:
    
    
    1. Go to your phone settings
    2. Look for the "Apps" then press it
    3. Look for cashwalk, clear data and cache
    (When I pressed my cashwalk app, I found my "clear data and cache" at the storage area).
    4. After doing that, Cashwalk will reset so make sure you know your ID and password, then log in. (No worries, you won't lose your coins in your account just your old steps).
    
    • 프로필 이미지
      Kashka CJ
      Thanks Rubi.
  • 프로필 이미지
    Amy fung yee Leung
    i'm glad it didn't happen on mine otherwise i won't be able to fix it