왜 앱은 내 걸음 수에 대한 포인트를 주지 않는 걸까요?!

Jim Wattier

Put in a work order for Support, they would be best to answer that question. 

Mr. E

Open app
Hit home icon
Scroll down to Contact us and follow the links instructions 

Shea

Errrrm there's kind of a glitch going around - 😐

Summer Camp

Normally, the app works for me flawlessly! I have noticed over the last few days, some of my steps are missing. It is a really great app so hang in there!

HK

That's weird! I hipe they resolve it soon!

Prabhakar Hegde

Well it works on my pixel phone. My dad has a android phone from a different service provider and this app doesn't count steps at all. Also it doesn't show up on top of the screen even if he has enabled it. He needs to open the app and walk if he wants steps