texeem을 시도했을 때 계정이 차단되었다고 표시됨

포인트를 계속 모아왔는데, 사용하려고 했더니 차단되었다고 나오네요. 여러분들께 연락드려야 할 것 같아요. 왜 차단되었는지 모르겠네요.

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댓글 3
  • 프로필 이미지
    A C
    Not sure I follow? Your phone number is blocked when you try to redeem a gift card? Or you’re trying to message someone and they blocked you? Latter part is pretty self explanatory but not sure. 
  • 프로필 이미지
    Sahaly Vega
    작성자
    What's the contact email for issues with redeeming points
    • 프로필 이미지
      A C
      It’s support@cashwalk.io but I would go to my profile on my phone and go to the contact us option. It automatically fills in the app version and your phone so they are aware of all your information right in the email to them