I keep getting logged out

Why does the app keep logging me out? I have tens of  thousands of lost steps because my app has not been logged in. I did four hours of work out this morning and I have zero steps today because the app logged me out. How do I prevent this?

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    Kellie Hogan
    Hmm.  They were having issues yesterday, not sure about today.  Do you have a VPN on your phone or another app that is like a VPN?  I would contact their support
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      Raichael Nelson
      Author
      No VPN. It's weird and it happens every week or two