Missing a gift card

https://cashwalklabs.moneple.com/usa/3019783

I already sent a message to cashwalk corporation, but noone answer back to me. this week I bought a $ 5.00 gift card for walmart, but has not received yet. 4 days already pass. paid 3.000.00 points to redeemed, but nothing happend. ne er hape d before, what can I do. when I called to walmart, they don't see the transaction, and suggest to wait 48 hours, that already happend. I'm frustrated.

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