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Assistance with Gift Card Balance

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https://cashwalklabs.moneple.com/QnA/5425435

 

Hi,

I recently submitted a rewards request, and upon checking the gift card, I noticed that the balance is $0, while I expected it to be $5. Could you please assist me in resolving this issue? I appreciate your help in advance. 

 

Thank you!

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作家 Charlotte Park

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