您好,我收到了礼品卡,但还在处理中,请您帮忙查一下好吗?我需要这张礼品卡。
Ruby KlevaMessaging the support about it is just a waste of time. Just wait for it within one week, and you should be good.
Ruby KlevaMy pleasure. Just so you know, you can't be able to redeem another giftcard as long as you have a pending one.