无法兑换奖励。

我正在尝试兑换我的奖励,但每次尝试都会在屏幕上显示“我必须验证我的帐户”,而当我验证后,它会显示此号码已验证,这令人沮丧。

如果验证通过,为什么我无法兑换奖励?

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评论 5
  • 个人资料图片
    -Minjung
    I had same problem yesterday but I can get today morning. 
  • 个人资料图片
    Debbie Thomas
    We're assuming you hit redeem a second time to actually get it to acquire the gift card? I know some people have been having processing, which is that second redeem press, issues. Contact support if it doesnt.
    • 个人资料图片
      Judith Cinco
      作家
      Thanks for the information. Any chance you have their support service number?
  • 个人资料图片
    KiKi
    I also emailed them but no reply. 🤔
    • 个人资料图片
      Judith Cinco
      作家
      That's kind frustrating- I am looking forward to claim my second gift card but na It doesn't allow me.😔