当我尝试发送短信时,账户显示已被阻止

我一直在积累积分,但当我准备兑换时,却显示账户被冻结了。我得联系你们。我不知道他为什么被冻结了。

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评论 3
  • 个人资料图片
    A C
    Not sure I follow? Your phone number is blocked when you try to redeem a gift card? Or you’re trying to message someone and they blocked you? Latter part is pretty self explanatory but not sure. 
  • 个人资料图片
    Sahaly Vega
    作家
    What's the contact email for issues with redeeming points
    • 个人资料图片
      A C
      It’s support@cashwalk.io but I would go to my profile on my phone and go to the contact us option. It automatically fills in the app version and your phone so they are aware of all your information right in the email to them