无法兑换我的金币

我的应用已经好几天没重置了。过去几周我肯定赚够了金币兑换奖励,但它就是不肯兑换我的礼品卡。我好像没办法领取我应得的奖励。“此IP地址已多次兑换”,但明明是我的手机和我应得的奖励啊。

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评论 5
  • 个人资料图片
    RainbowKid
    Reinstall the app
    • 个人资料图片
      Katie Lock
      作家
      I tried that. It seems I have multiple issues going on with the app. I'll see what happens after midnight when everything resets
  • 个人资料图片
    LadyK
    Are you using a public Wi-Fi or something?
    • 个人资料图片
      Katie Lock
      作家
      No, but everything reset last night. I'm going to see if I can get my gift card today
  • 个人资料图片
    Katie Lock
    作家
    I was able to claim my gift card today. It required my actions from yesterday- Uninstall, restart device, reinstall, login, restart my device, wait until after midnight when the app reset, then I could go in and claim my reward