正在处理,正在处理,正在处理……

我看到其他人也遇到过这个问题,但我自己之前从未遇到过。我之前兑换礼品卡时,它们总是能立即添加到我的亚马逊账户。今天我尝试兑换一张亚马逊礼品卡,却收到“您的奖励正在处理中,可能需要几天时间”的提示。我主要担心的是,我看到其他遇到类似“延迟”问题的人最终都没有收到奖励。有没有人收到“奖励正在处理中”的提示后,最终成功兑换并使用了礼品卡?如果有,大概花了多长时间?我选择 Cashwalk 而不是其他应用的原因之一就是它的奖励兑换非常便捷可靠。我希望这一点不会改变。请分享一下你们的成功经验!

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  • 个人资料图片
    joey Kim
    It seems like the app system is getting worse.
  • 个人资料图片
    Kristin Cabaniss
    作家
    I sent an email to their contact email so I will see if I get a response. I emailed just yesterday about not receiving coins for one of the games and I can say they responded within 24 hrs and the coins have now been rewarded. The coins are useless if the reward redemption doesn't work so hopefully I will here back just as quickly about the gift card concern!
    • 个人资料图片
      Martha Cortez
      Please let us know if you get your reward.  Same here. Over a week now.  
    • 个人资料图片
      Kristin Cabaniss
      作家
      I will definitely update if I receive it. I sent another email to customer service today -
      Still no response. I'm bummed because I actually have 10,000 more coins waiting to be redeemed so basically $15 that I may lose it they don't fix the issue.