问题

这几天我兑换的积分第二天就消失了。

步数卡住了。每天,我的积分都卡在6.1k左右,然后积分就消失了,步数也保持不变,午夜也没有重置。

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评论 5
  • 个人资料图片
    Jim Wattier
    You have to contact support in your settings. 
    • 个人资料图片
      Alicia Garcia
      作家
      I've been looking. Not sure where that's located. My settings doesn't give a Customer support option.
    • 个人资料图片
      Jim Wattier
      Go to your Home page. Press the 3 horizontal lines in upper left. Press the Gear icon. Go down to Contact Us. Write up support issue. 
  • 个人资料图片
    RainbowKid
    89. Reinstall your app
  • 个人资料图片
    MaryAnne Gildroy
    They did an update. You have to uninstall the app, then install again. I had the same problem. My coins didn't count for 3 days in a roll. I uninstalled, and then installed and it fixed that problem.