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账户被暂停

2025.01.25 03:12
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我的账户在更新后被暂停了，我给技术支持发了邮件，两个月过去了，他们仍然没有给我任何帮助。我还没能兑换我的奖励。

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评论 7
  • 个人资料图片
    Samantha Bovee
    I'm sorry that happened. I've noticed there have been quite a few accounts suspended lately. Did you happen to have a prior account? What country are you from and Apple or Android?
    • 个人资料图片
      Alfonso Simental
      作家
      This is the only account and I'm in the US 
    • 个人资料图片
      Alfonso Simental
      作家
      I'm usually on Android 
    • 个人资料图片
      Samantha Bovee
      Are you a new user? I'm just wondering if maybe it's because your phone number was an old users phone number 
    • 个人资料图片
      Alfonso Simental
      作家
      I'm not a new user I had this account since 2023 has the same number however I did recently switched wireless providers 
    • 个人资料图片
      Samantha Bovee
      I don't know what the cause could be. I am sorry it happened. Cashwalk used to be such a good app but it's definitely going down hill and of course customer support rarely responds. 

I know if you post a negative review to Google play that used to help I'm not sure if it's help in your case though
  • 个人资料图片
    Shea
    Hmm weird