還有其他人遇到問題嗎…? ?

還有其他人在保存我們為挑戰拍攝的帶時間戳的照片時遇到問題嗎?具體來說,在家健身挑戰中,有兩天拍照後「儲存」按鈕始終沒有出現,儘管我嘗試了好幾次(晚上的不同時間,以及清除了快取和 Cookie 之後)。我在寫信給客服之前,想知道只有我一個人遇到這種情況?我現在被取消了挑戰資格,因為這件事發生在兩天不同的時間,我還有四天的挑戰時間,但只剩下三天了。先感謝您的回覆! ! 🌞💪👟

26
0
評論 49
  • 個人資料圖片
    Garrett Gasser
    Yeah I've been having the same problem with all of the challenges unfortunately. :(
    • 個人資料圖片
      Nicole A
      作家
      Ugh. Sorry to hear. Maybe if a lot of people write in they'll extend the challenge.
  • 個人資料圖片
    priyanka sharma
    Yes I am also facing same issue on Android phone
  • 個人資料圖片
    priyanka sharma
    I have emailed them. Please email them
    • 個人資料圖片
      Nicole A
      作家
      I did several days ago (the day after I posted this), but I haven't received a response. Please let me know if you get a response if you don't mind.
    • 個人資料圖片
      LumiTuri
      I am also facing that and I can't even find their support email. 
  • 個人資料圖片
    Lisa Carrillo
    Same problem
    • 個人資料圖片
      Nicole A
      作家
      I'm sorry to hear that, but thanks for responding!! If you reach out to support and get a response, please let me know if you don't mind.
  • 個人資料圖片
    Alana K. Glassburn
    YES! 😔
    • 個人資料圖片
      Nicole A
      作家
      Ugggg! I'm sorry to hear that, but thanks for responding!! If you reach out to support and get a response, please let me know if you don't mind.
  • 個人資料圖片
    _ms.broken _
    Yes
  • 個人資料圖片
    Coco
    Same 
  • 個人資料圖片
    santosh parajuli
    yes same problem to save pic of 10 k steps walks
  • 個人資料圖片
    priyanka sharma
    Did you get any response or solution
    • 個人資料圖片
      Nicole A
      作家
      No not really. They told me to uninstall and reinstall the app, and clear cache and cookies (which I had already done with no resolution). They said if that doesn't work to take a screen recording, but my challenges are over now so I'll have to wait for a new one to start. It worked fine for me for the sky gazing challenge which I did first everyday. I wonder if it has anything to do with it. Heck IDK but it sounds like I'll have to forfeit another challenge to get the screen recording unless it's fixed by then *shrugs* I was soooo excited they brought the challenges back. It figures I can't complete due to something I have no control over - the problem is clearly on their end. Anyone else write in/hear back?
  • 個人資料圖片
    A H
    I’ve been having so many issues with this app. Does it not save my challenges but it also deletes my entire day of steps
  • 個人資料圖片
    Traci Fairbarn
    I am new and I did challenge 2x and can’t find the pictures I have uploaded I didn’t know if it was me or the app 
  • 個人資料圖片
    Mrs. Lori M
    Same for me,also having trouble doubling coins and running the ad to get in games for the 5 extra coins.
    I did contact support, they respond after a day or two, sent a screen video of the challenge process not working. They are reviewing the issues.
    I suggest you contact them so they know how many people are being affected.
  • 個人資料圖片
    Crimson Garnet
    I can't get pictures to engage at all....
  • 個人資料圖片
    Jing Qin
    I am having the same issue, abdroid phone
  • 個人資料圖片
    Susan Cook
    I also NEVER got my 100 coins for adding my cashwalk widget!! Several times I have not gotten my coins for other things. I downloaded the widget 7 or 8 times and none of them paid off!!
    • 個人資料圖片
      Emily Matos
      Same
    • 個人資料圖片
      Emily Matos
      Same
  • 個人資料圖片
    Susan Cook
    My 10,000 step challenge in one day never paid off either!! Sweat coin works much better and they don’t cheat you!!! This site pays you Pennie’s!! Very cheap site!! And they take that!! Cash out is how to put money in PayPal, but they do withdraw which goes to them!!
  • 個人資料圖片
    Susan Cook
    BTW I use Apple phone.
  • 個人資料圖片
    PJ W
    Same for 10k steps challenge. Won’t allow me to save said already uploaded for the day but not logged in calendar.
  • 個人資料圖片
    priyanka sharma
    They are asking to create video and share with them. So that they can understand the issue and fix. Let's all record video and email them. Then only the issue will be resolved
  • 個人資料圖片
    Beatrice Spence
    i didn’t use my girt card and now it says i don’t have enough points to get it 😡