Why don't they ? Because it's your card and you have right. Good luck mate
Ingrid B
That is weird! Hope it gets sorted
Vicki Kieu
When you redeemed your gift card. Your card should show up in the my reward section.. When you are there you should click onto that card and follow the instructions to get added to your Amazon account.
RainbowKid
75. Sounds like user error 🤔
Carol Elworthy
M16.....You have to add the code number to your Amazon account as far as I know...🤔🤔