無法兌換獎勵。

我正在嘗試兌換我的獎勵,但每次嘗試都會在螢幕上顯示“我必須驗證我的帳戶”,而當我驗證後,它會顯示此號碼已驗證,這令人沮喪。

如果驗證通過,為什麼我無法兌換獎勵?

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評論 5
  • 個人資料圖片
    -Minjung
    I had same problem yesterday but I can get today morning. 
  • 個人資料圖片
    Debbie Thomas
    We're assuming you hit redeem a second time to actually get it to acquire the gift card? I know some people have been having processing, which is that second redeem press, issues. Contact support if it doesnt.
    • 個人資料圖片
      Judith Cinco
      作家
      Thanks for the information. Any chance you have their support service number?
  • 個人資料圖片
    KiKi
    I also emailed them but no reply. 🤔
    • 個人資料圖片
      Judith Cinco
      作家
      That's kind frustrating- I am looking forward to claim my second gift card but na It doesn't allow me.😔