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帳戶被暫停

2025.01.25 03:12
查看 廢棄物

我的帳戶在更新後被暫停了，我給技術支援發了電子郵件，兩個月過去了，他們仍然沒有給我任何幫助。我還沒能兌換我的獎勵。

3
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評論 7
  • 個人資料圖片
    Samantha Bovee
    I'm sorry that happened. I've noticed there have been quite a few accounts suspended lately. Did you happen to have a prior account? What country are you from and Apple or Android?
    • 個人資料圖片
      Alfonso Simental
      作家
      This is the only account and I'm in the US 
    • 個人資料圖片
      Alfonso Simental
      作家
      I'm usually on Android 
    • 個人資料圖片
      Samantha Bovee
      Are you a new user? I'm just wondering if maybe it's because your phone number was an old users phone number 
    • 個人資料圖片
      Alfonso Simental
      作家
      I'm not a new user I had this account since 2023 has the same number however I did recently switched wireless providers 
    • 個人資料圖片
      Samantha Bovee
      I don't know what the cause could be. I am sorry it happened. Cashwalk used to be such a good app but it's definitely going down hill and of course customer support rarely responds. 

I know if you post a negative review to Google play that used to help I'm not sure if it's help in your case though
  • 個人資料圖片
    Shea
    Hmm weird